Madera County Jail phone calls are handled exclusively through Securus Technologies, a leading provider of inmate communication services in California. All calls from the facility are monitored, recorded, and billed per minute based on Securus’s current rate schedule. Family and friends must create a prepaid account to receive calls from inmates. The system uses the AdvanceConnect feature, which allows approved callers to fund their accounts and set limits on call duration and frequency. Calls that exceed preset time or balance limits are automatically disconnected. The jail’s main phone number, (559) 675-7951, connects to the information desk for general inquiries, but all call funding and account setup must be completed online through the Securus platform.
How to Set Up a Securus Account for Madera County Jail Phone Calls
To receive phone calls from an inmate at Madera County Jail, you must first register with Securus Networks. Visit the official Securus website and click the banner link provided on the Jail Exchange page for Madera County. During registration, you’ll need to provide your full name, address, phone number, and email. Once your account is created, add funds using a credit or debit card. The minimum deposit is typically $25. After funding, you can enable AdvanceConnect, which gives the inmate control over which approved numbers they can call. This feature also allows you to set daily or weekly spending limits and call duration caps. All calls are charged per minute, and rates may vary based on the time of day and call destination. International calls may incur additional fees. Account balances can be checked online or via the Securus mobile app.
Madera County Jail Phone Call Rates and Billing Details
Securus charges for Madera County Jail phone calls on a per-minute basis. Local and domestic long-distance calls typically cost between $0.20 and $0.35 per minute, depending on the time of day and call type. Calls made during peak hours (weekdays 8 a.m. to 9 p.m.) may be more expensive than off-peak calls. There is no connection fee for standard calls, but international calls may include a surcharge. All charges are deducted from your prepaid account balance in real time. If your balance runs low during a call, the system will warn you with an automated message before disconnecting. You can add funds at any time through the Securus website or mobile app. Refunds are not issued for unused minutes, and account balances do not expire. It’s important to monitor your usage to avoid unexpected disconnections during important conversations.
Approved Phone Numbers and Call Restrictions at Madera County Jail
Inmates at Madera County Jail can only call numbers that have been pre-approved and funded through a Securus account. Each inmate maintains a list of up to 10 approved contacts. To add a number, the inmate must request it during intake or through the jail’s communication system. The number must be registered and funded by the recipient before calls can be accepted. Blocked, restricted, or toll-free numbers cannot be added. Calls are limited to 15 minutes per session, and inmates may be restricted from calling certain numbers based on court orders or disciplinary status. All calls are subject to monitoring and recording for security purposes. Violations of call rules may result in loss of phone privileges. Family members should ensure their phone number is active and able to receive incoming calls from unknown or blocked numbers, as Securus calls often appear as “Unknown” or “Restricted” on caller ID.
How to Find an Inmate in Madera County Jail
To locate an inmate in Madera County Jail, use the official inmate inquiry portal hosted by Madera County. Visit the corrections department page or call the public information line at (559) 675-7703 between 8 a.m. and 5 p.m., Monday through Friday. You can search by the inmate’s full legal name or booking number. The system will display current booking status, charges, bond amount, court dates, and housing location. For faster service, download the free Madera County 311 app, available on the Apple App Store and Google Play Store. The app provides real-time updates on inmate status and allows users to receive notifications about court appearances or release dates. In-person inquiries can be made at the corrections office located at 200 West Fourth Street, Madera, CA 93637.
Madera County Jail Contact Information and Visiting Hours
The Madera County Jail is located at 195 Tozer Street, Madera, CA 93638. The main phone number is (559) 675-7951, and the fax number is (559) 675-7991. Office hours for the corrections department are Monday through Friday, 8 a.m. to 5 p.m. The jail houses up to 563 adult inmates and is operated by the Madera County Sheriff’s Office. Visiting hours are scheduled in 30-minute blocks and require prior approval. Visitors must present a valid photo ID and be listed on the inmate’s approved visitor list. Minors under 18 must be accompanied by a parent or legal guardian. All visitors are subject to search and may be denied entry for security reasons. For visitation schedules, call the jail directly or check the inmate’s profile on the official roster.
Sending Mail and Money to Inmates at Madera County Jail
All mail sent to inmates must include the inmate’s full legal name and ID number. Mail should be addressed as follows: Inmate’s Full Name, Inmate ID #, 195 Tozer Street, Madera, CA 93638. Envelopes must be written in plain text—no symbols, stickers, or drawings. The jail does not accept packages, magazines, or photos unless pre-approved. Money can be deposited into an inmate’s commissary account online through the Jail Exchange portal, by phone, or in person at the jail lobby. Accepted forms include cash, cashier’s check, or money order. Personal checks are not accepted. Funds are typically available within 24 hours. Inmates can use commissary funds to purchase snacks, hygiene items, and reading materials. For security reasons, all incoming mail is inspected before delivery.
Bail and Bond Information for Madera County Jail
Bail for inmates at Madera County Jail can be posted in cash, cashier’s check, or through a licensed bail bond agency. The full bail amount must be paid in cash or certified funds at the jail’s front lobby during business hours. Alternatively, a bail bondsman can post bail for a non-refundable fee, typically 10% of the total bail amount. Two local agencies offering 24-hour service are Madera Bail Bonds at (559) 674-7988 and Aladdin Bail Bonds at (559) 675-0200. These agencies can assist with paperwork and coordinate release quickly. Once bail is posted, the inmate is typically released within a few hours, depending on processing time. It’s important to confirm the bail amount and charges with the jail before posting bond. Failure to appear in court may result in forfeiture of bail and re-arrest.
Securus Video Calling and Messaging Options
In addition to voice calls, Securus offers video calling and electronic messaging for inmates at Madera County Jail. Video calls must be scheduled in advance and are conducted through the Securus app or website. Each session lasts up to 20 minutes and costs extra per minute. Messaging allows family members to send text-based messages to inmates, which are delivered through kiosks in the housing units. Messages are reviewed by jail staff before delivery and may be delayed. Both services require a funded Securus account and approved contact status. Video calls are not available for all inmates and may be restricted based on behavior or housing unit. For technical support, contact Securus customer service at 1-800-844-6591 or visit their support page online.
Madera County Sheriff’s Office and Jail Oversight
The Madera County Sheriff’s Office, established in 1893, manages law enforcement, court security, and the county jail. The sheriff oversees daily operations, staff training, and inmate safety protocols. The office also provides services such as live-scan fingerprinting, coroner investigations, and emergency dispatch. The jail is inspected annually by state regulators to ensure compliance with health and safety standards. Inmates have access to medical care, legal resources, and religious services. Complaints about jail conditions or staff conduct can be reported to the sheriff’s internal affairs division or the California Department of Corrections and Rehabilitation. The sheriff’s website offers public records, crime statistics, and community safety updates.
Common Issues with Madera County Jail Phone Calls and How to Fix Them
Some users report issues such as calls dropping, poor audio quality, or difficulty adding funds to Securus accounts. These problems are often due to network congestion, low account balance, or incorrect phone settings. To improve call quality, ensure your phone accepts calls from blocked numbers and has a strong signal. If calls disconnect frequently, check your account balance and add funds if needed. For technical issues, contact Securus support or restart your phone. Inmates may also lose phone privileges due to rule violations, so confirm their status with jail staff. If you believe a charge is incorrect, request a call log from Securus within 30 days of the call. Keep records of all transactions and account activity for reference.
Frequently Asked Questions About Madera County Jail Phone Calls
Can I receive calls from an inmate without creating a Securus account?
No. All calls from Madera County Jail require a registered and funded Securus account. Inmates cannot call unapproved or unfunded numbers. You must sign up online and add credit before receiving any calls.
How much do phone calls cost per minute?
Calls typically cost between $0.20 and $0.35 per minute, depending on the time of day and call type. International calls may cost more. Rates are set by Securus and charged directly to your prepaid account.
Can inmates call cell phones?
Yes, inmates can call cell phones as long as the number is approved and funded through Securus. The recipient must accept calls from unknown or blocked numbers, as Securus calls often appear as “Restricted.”
What happens if my account runs out of money during a call?
The system will play a warning message and disconnect the call when the balance is low. You can add funds at any time to continue receiving calls. Unused minutes are not refunded.
Are phone calls recorded?
Yes. All calls from Madera County Jail are recorded and may be monitored for security and legal purposes. Inmates and callers are notified of this policy at the start of each call.
Can I block an inmate from calling me?
Yes. You can remove your number from the inmate’s approved list by contacting Securus or the jail. Once removed, the inmate will no longer be able to call your number.
How do I check my Securus account balance?
Log in to your Securus account online or use the mobile app. You can view your balance, call history, and add funds at any time. Customer support is available at 1-800-844-6591.
Official Resources and Contact Information
For the most accurate and up-to-date information, use the following official resources:
Madera County Corrections Department: https://www.maderacounty.com/government/corrections
Inmate Inquiry Portal: https://www.maderacounty.com/government/corrections/inmate-inquiry
Securus Technologies: https://www.securustech.net
Jail Exchange (Phone Services): https://www.jailexchange.com/city-and-county-jails/california/madera-county/madera-county-jail/inmate-phone-contact
Madera County Jail
195 Tozer Street, Madera, CA 93638
Phone: (559) 675-7951
Fax: (559) 675-7991
Office Hours: Monday–Friday, 8 a.m.–5 p.m.
Madera County Sheriff’s Office
200 West Fourth Street, Madera, CA 93637
Phone: (559) 675-7703
Emergency: 911